FAQs

Your room is available for check-in from 3pm and check-out time is before 11am. If you are arriving early or would like a later checkout time please contact us (additional charges may apply).

Yes, complimentary wireless internet is available in all areas of the hotel.

Yes, we have ample free parking on site.

Only guide dogs are permitted in the hotel.

If you are reserving 5 or more rooms for your party please contact us. Call us on +353 (0)61 478 700 or email us on: [email protected]

All public areas are wheelchair accessible and the lift serves all floors. We also have accessible rooms available. If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Tea/coffee making facilities, ironing board on request, complimentary Wi-Fi access, hairdryer, telephone, multi-channel TV, shower and bathroom amenities.

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

Bunratty Castle Hotel is a non-smoking hotel please refrain from smoking/ vaping in the hotel bedrooms, if you do smoke a €150 cleaning charge will be added to your bill, it is illegal to smoke / vape indoors. Smoking is permitted in the designated outdoor smoking areas located outside the hotel.

The hotel offers a contemporary leisure centre complete with a heated indoor pool, sauna, steam room, and fully equipped fitness suite, giving guests the perfect balance of relaxation and exercise facilities. The heated indoor swimming pool provides a peaceful environment for unwinding, while the sauna and steam room deliver a calming wellness experience. The fully equipped gym features a variety of modern cardio and strength-training equipment suitable for all fitness levels.

The hotel reception team will be happy to assist you in booking local attractions, making dinner reservations and purchasing tickets for any local event.

A laundry service is provided at the hotel – this can be organised via reception and is chargeable.

Taxi service can be organised at the hotel reception.

Shannon International Airport is located about 12.6km (7.82miles) with a travel time from 15 – 20 minutes via the N18 motorway.